Privacy Policy

Last Updated: August 2026

Protecting your personal data is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

This Privacy Policy applies to www.softsolutions4u.de.

1. Data Controller
SoftSolutions4U

7/12 4th Street
Nehru Nagar
Adyar
Chennai – 600020
Tamil Nadu
India

Email: info@softsolutions4u.de

Website: www.softsolutions4u.de

2. Business Development Europe
For customers and prospective clients in Germany, Austria and Switzerland, our European business contact is:

Marco Mayer
Business Development Europe

Dammstraße 13
63450 Hanau
Germany

Phone: +49 6181 7079035

WhatsApp: +49 6181 5033399

Email: marco.mayer@softsolutions4u.de

Marco Mayer is the primary contact for customers in Germany, Austria and Switzerland and is responsible for coordinating European projects.

Please note that Soft Solutions4U, India is the sole data controller for personal data processed through this website.

3. Information We Collect
When you visit our website or contact us, we may collect:

Name
Company name (optional)
Email address
Telephone number (optional)
The information you include in your message
IP address
Browser and device information
Date and time of your visit

4. How We Use Your Information
We use your information only to:

Operate and maintain our website
Respond to your enquiries
Communicate with you
Maintain the security of our website
Comply with legal obligations

We do not sell your personal information.

5. Legal Basis for Processing
Where applicable, we process your personal data based on your consent, to respond to your enquiry or fulfil a contract, to comply with legal obligations, or where we have a legitimate interest in operating a secure and reliable website.

6. Contact Form and Email
If you contact us using our contact form or by email, we use your information only to respond to your enquiry.

Your information is not sold or shared with third parties unless required by law or necessary to provide the requested service.

7. Website Hosting
Our website is hosted by Hostinger.

For technical and security purposes, server log information such as your IP address, browser type, date and time of access may be processed to ensure the reliable operation of our website.

8. Cookies
Our website uses cookies that are necessary for the operation of the website.

Additional cookies are only used with your consent.

We use CookieYes to manage your cookie preferences. You can change or withdraw your consent at any time by selecting „Cookie Settings“ on our website.

For more information, please refer to our Cookie Policy.

9. Fonts
The fonts used on this website are hosted locally.

No connection is made to Google servers or other external font providers when displaying this website.

10. Processing Outside the European Union
Soft Solutions4U is headquartered in India.

If you contact us, your personal data may be processed by our team in India for the purpose of responding to your enquiry or providing our services.

We treat your personal information confidentially and apply appropriate technical and organisational measures to protect it.

11. Data Retention
We retain personal data only for as long as necessary to respond to your enquiry, provide our services or comply with legal obligations.

Enquiries are generally retained for up to 24 months unless a longer retention period is required.

12. Your Rights
Where applicable, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your personal data
Restrict the processing of your data
Object to the processing of your data
Withdraw your consent at any time
Lodge a complaint with the competent data protection authority

To exercise your rights, please contact us at: info@softsolutions4u.de

13. Data Security
We use appropriate technical and organisational measures to protect your personal information.

Our website uses HTTPS encryption to help ensure that information transmitted through the website is secure.

14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal or technical changes.

The latest version will always be available on this website.

15. Contact
If you have any questions about this Privacy Policy or the way we process your personal data, please contact:

SoftSolutions4U

7/12 4th Street
Nehru Nagar
Adyar
Chennai – 600020
Tamil Nadu
India

Email: info@softsolutions4u.de

Website: www.softsolutions4u.de